Madeleine Mattera, Head of Financial Services spoke to John Campbell of Radio New Zealand about the Royal Commission into the Misconduct in the Banking, Superannuation and Financial Services Industry.
Madeleine discusses the conduct risk issues with banks vertically integrating related financial products, focusing on culture and governance, and how incentives and remuneration drive behaviour within an organisation.
Watch on-demand Health and Aged Care pre-Budget panel The Royal Commission report will outline how your business will be impacted should the government agree and act on its recommendations. Read full article
Royal Commission wrap up Top 10 things for Financial Services providers Eleven months on from the first round of hearings for the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, Commissioner Hayne’s final report has been released. Read full article
Royal Commission Obey the law: Principles or process? As we head into the final hearings of the year-long Royal Commission, what have we learnt? What are those in the sector taking from the Royal Commission so far and how has it impacted customer behaviour? With an interim report providing no draft recommendations, there is still much speculation. However, there have been glimpses of what is to come and how financial services providers can prepare for 2019. Read full article
Financial Services positioning paper The cost of compliance For the first time ever, we asked customer-owned institutions to provide real data on the cost of compliance in anticipation of potential regulatory change once the Hayne Royal Commission delivers its final report in February 2019. Read full article