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Optimise your back office to improve value and focus on efficiency

Higher education & schools: Optimise your back office to improve value and focus on efficiency

Higher education and schools are faced with an economic period that will see pressure on future enrolments and competition intensify to attract students.

This presents an opportunity to refocus and consider the manner in which your back-office functions operate or have evolved over time to deliver the intended value. How can you maintain or reduce costs and achieve better outcomes at the same time?

It is imperative to review the way 'back office' teams function (e.g. student administration, finance, marketing, human resources and technology) and are supporting strategy, core education delivery and business management.

At the same time there is an opportunity to undertake reviews of expenditure- identifying opportunities for smarter purchasing.

Watch our education experts on the following webinar as they provide practical tips for your school or higher ed workplace.

They discuss how to:

  • Transform back-office teams into enabling teams to improve service levels and the bottom-line
  • Apply key activities to improve your team’s performance
  • Appropriately plan and implement people changes in your school or higher ed workplace including workplace law considerations

Looking back to look forward

The education sector has experienced a tumultuous few years. Despite this the contribution of the sector in dollar value continued to trend steadily upwards, particularly as Australian universities continued to attract students from all over the world. Then came COVID-19 and we lost nearly all of our access to international students overnight – which in turn affects our research and development capacity, largely driven out of our universities. The shape of education must change to reflect the new landscape.

Read our 10 year report

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