Looking back to look forward
COVID-19 has only sped up changes that were already afoot in the industry. But retailers and consumers alike are changing the way they interact and operate. The tenancy mix has changed. We’ve seen a surge to online, and retailers meeting the demand by investing in their online operations. The Federal Government has done a good job in providing stimulus to both consumers and retail businesses to spend, although the recovery will not be an even one. But retailers are resilient, and consumers should be buoyed by the extra cash in their pockets and feel confident to spend. Rebuilding consumer confidence will be a long game played by both policymakers and retailers.