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Nick Chilcott
Melbourne
Partner

Nick Chilcott

I specialise in partnering with leadership teams to turn their strategic ambition and intent into executable, measurable action, leveraging a deep knowledge in retail and experience of delivering large scale transformation programs

Partner - Management Consulting

Nick is an accomplished retail and consulting professional with 30 years of experience spanning the UK, Hong Kong, and Australia. 

With extensive experience in supermarkets, department stores, and global product sourcing and manufacturing, he has gained a comprehensive understanding of the end-to-end retail value chain. This expertise allows him to lead enterprise-wide transformational initiatives, develop strategies for operating model transformation, and help clients achieve measurable outcomes.

Nick has a strong reputation for helping ASX-listed organisations address their toughest strategic challenges and develop practical ways to deliver effective solutions. He excels at assembling and leading high-performing teams for transformation programs, earning the trust of senior executives as a reliable advisor.

Experience

  • Strategy Activation – Leading multiple large scales transformation programs for ASX listed businesses, including:
    • An end-to-end fresh food transformation program to re-invent the customer proposition, in store operating model and supply chain efficiency
    • The renegotiation of a large-scale enterprise agreement and the subsequent deployment of the necessary technology and payroll systems to support its implementation.
  • Operating Model – Leadership of projects to deliver cope operating model and organisational change, including:
    • Restructuring functional frameworks, roles, and business processes to establish clear accountability and achieve cost efficiencies.
    • A cross-functional transformation program focused on Merchandise, Operations, and Supply Chain, aimed at redefining the retail operating model across various fresh food, ambient, and non-food business units.
Qualifications
  • Bachelor of Arts Joint Honours Economics and German (University of Leeds, Universität Bayreuth)
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Nick Chilcott

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