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Management consulting

Where are you playing to win and grow, now and into the future? What – and, importantly, who – do you need to get there?

It’s essential that owners and leaders bring a strategy to life. That is, taking a thorough approach to strategy design and execution in order to set the long- and short-term course, considering the capabilities and resources required, and building the systems and processes that will ensure success.

Grant Thornton works with you to devise and implement the right strategy to deliver sustainable growth. We make it our business to deeply understand your business and industry and take a hands-on and practical approach to the design and delivery of all advice. Above all, we are committed to delivering the outcome, working with you to ensure your success wherever in the world you operate.

Our Management consulting services

Strategy

We are specialists in the design and delivery of executable strategy as well as Board advisory, C-Suite support and sustainable growth advice.

Digital transformation

Our digital transformation team works with corporate and government clients to determine how best to leverage innovative digital technologies.

Performance improvement

We help clients achieve performance improvement by developing and implementing new structures, models and plans to reach their strategic goals.

Human capital

We provide human capital services to develop people policies, improve leadership and talent development and create a culture that enhances business outcomes.

Project & program management

We offer a full suite of project and program management services, including PMO, governance frameworks, and change management to meet your business’s needs.

Get in touch
Jamie Downs
Partner & National Head of Management Consulting
Jamie Downs
Learn more about Jamie Downs
Jamie Downs
Partner & National Head of Management Consulting
Jamie Downs

Get in touch

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Case study: Trading terms optimisation

Client challenge
Client challenge
Client challenge
David Jones had not formally reviewed its supplier trading terms from a corporate end-to-end view for several years and their trading income was not growing in line with sales. An initial ‘discovery’ phase quantified a significant opportunity across the business. Grant Thornton was engaged to undertake a comprehensive planning and execution engagement to deliver the identified supplier benefits. At the same time, the client was making significant changes to its supply chain operations and, therefore, these two activities were to be closely aligned.
The solution
The solution
The solution
David Jones required additional capacity to support them in the quantification, planning and execution of a structured supplier trading terms negotiation program. The team at Grant Thornton drove the following activities and tasks: establishing program governance; opportunity methodology and quantification of opportunity by supplier and trading terms; supplier engagement strategy and segmentation; preparation of supplier negotiation materials – the ‘playbook’ for each category; benefits tracking and capture.
The outcome
The outcome
The outcome
A key outcome of this engagement was to assist David Jones to run a program of works aimed at improving overall margin through collaborative negotiations with strategic partners (ie suppliers). As a result, David Jones was able to achieve their targeted in-year benefits.
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Case study: Operations transformation

Client challenge
Target Australia was facing stalling revenue and steadily growing costs, with core functions not aligned and working together across the business. The merchandise and supply chain functions were driving significant excess stock volume to stores. Unprofitable stores were driving cost into the supply chain, whilst inefficient distribution centre and transport operations were driving cost.
The solution
The Grant Thornton team worked with the Target Australia leadership team to instigate an end-to-end process alignment and profitability improvement program which we called FACTORY-TO-CUSTOMER. The program was designed to streamline operations from the source of a product throughout its journey into the customer’s hands. Program workstreams included Product Sourcing, Planning, Logistics, Online, Store Operations and IT Systems. Grant Thornton co-designed and led the program, managing the program governance and commercial benefits tracking.
The outcome
The project resulted in: major cost reduction through the supply chain, through improved operations, removal of inefficient process and the incorporation of automation in two major distribution centres; enhanced product margin through streamlined product planning and enhanced stock management driving out excess stock; reduced cost base through consolidation of organisational structure around product forecasting and replenishment.
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Case study: Workforce planning

Client challenge
Client challenge
Client challenge
Super Retail Group had announced a significant underpayment of employees over several years, based on inadequate processes underpinning time and attendance. The client wanted to lock down its compliance in this area, and then explore how improved tools could help them better plan their labour spend to customer demand.
The solution
The solution
The solution
The team at Grant Thornton worked closely with the core HR and project delivery team to establish a process by which the best system solution could be selected, and to develop an investment business case for the Board. The challenge of different processes across the different customer brands of the client added complexity to the project but also offered opportunities to streamline processes and optimise labour cost. We then worked collaboratively with the chosen software vendor to commence the rollout of the new solution across the business.
The outcome
The outcome
The outcome
The project resulted in a fully compliant system and process covering employee time and attendance and significant streamlining of processes which will drive significant labour cost savings.
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