Building stronger retail businesses: market insights, value drivers and future opportunities
Explore retail market insights, M&A trends, value drivers and growth opportunities shaping the sector, and learn how to build a stronger retail business.
Remarkable Journeys with Jess Fox: Conversations with our clients, people and community. Listen now.
(Re)designing your operations to optimise and grow your business

Many organisations face margin pressure, rising costs and competing priorities that make it difficult to focus on the levers that drive value. Even where opportunities exist, improving productivity and performance from existing resources is often challenging without clear insights, prioritisation and disciplined execution.
We help organisations identify where value is lost, prioritise the right initiatives and deliver measurable improvements across revenue, cost and working capital. Our focus spans margin improvement, revenue management, cost optimisation and strategic procurement, helping clients get more from supplier relationships while strengthening commercial outcomes. We also support finance teams to enhance decision-making, improve reporting and enable better performance through sharper commercial insight.
Sustained performance is also underpinned by a clear and effective operating model. We work closely with organisations to ensure structures, processes and governance support delivery. For more information on how we can help, visit our operating model page.
Get in touch to identify where value is being lost in your organisation and how performance can be improved quickly and sustainably.
Our performance improvement offering is built around several core areas:
We help organisations optimise pricing, product mix and channel performance to drive sustainable revenue growth. By identifying revenue leakage and improving commercial decision-making, we unlock value without compromising stakeholder outcomes.
We take an end-to-end view of cost to identify inefficiencies across operations, supply chains and support functions. Our focus is on reducing cost-to-serve, improving productivity and removing structural waste, while protecting service and capability.
We embed the discipline required to sustain performance. This includes defining the right metrics, establishing reporting and governance frameworks, and aligning accountability to ensure improvements are delivered, tracked and maintained over time.
We help organisations unlock value from their supplier base through structured procurement and supplier management. By improving sourcing strategies, commercial terms and supplier performance, we strengthen cost outcomes, enhance resilience and drive sustainable margin improvement.
We combine thorough analysis with practical delivery to ensure results are realised, not just identified.
You can expect:
Understanding your customers and stakeholders is fundamental to growth and performance. Leading organisations go beyond insight by prioritising the stakeholders, experiences and journeys that drive value and loyalty.
We help organisations identify target segments, define the right value proposition and understand how to engage and retain more effectively. We also support a clear, data-led view of the current customer and stakeholder experience – enabling targeted improvement initiatives that enhance experience, increase retention and reduce churn.
This includes:
Realising value from M&A depends on how effectively the deal is planned, integrated and executed.
We support clients across the deal lifecycle, taking a disciplined approach to maximising value through integration planning, stakeholder engagement and synergy realisation.
This includes:
For more information on how we support mergers, acquisitions and financial due diligence process, visit our Deals page.
We help organisations optimise supply chain performance and inventory to reduce cost, improve efficiency and strengthen working capital.
For more information on how we can support supply chain optimisation, visit our supply chain page.
We'll be in touch shortly.
In the meantime, if you have any questions, please don't hesitate to contact us via communications@au.gt.com.
Helping organisations turn strategy into results. We bridge the gap between strategy and execution through program management, change management, due diligence, and post-merger integration.
Helping organisations unlock value through digital transformation by utilising data, technology and AI, improving decision-making, driving efficiency and delivering measurable performance outcomes.
Unlock value through supply chain optimisation solutions, across cost reduction, service improvement and working capital.
Most organisations do not have a strategy problem, they have an execution problem – and the root cause almost always sits in the operating model.
Helping organisations turn strategy into results. We bridge the gap between strategy and execution through program management, change management, due diligence, and post-merger integration.
Unlock value through supply chain optimisation solutions, across cost reduction, service improvement and working capital.
Helping organisations unlock value through digital transformation by utilising data, technology and AI, improving decision-making, driving efficiency and delivering measurable performance outcomes.
Most organisations do not have a strategy problem, they have an execution problem – and the root cause almost always sits in the operating model.
Explore retail market insights, M&A trends, value drivers and growth opportunities shaping the sector, and learn how to build a stronger retail business.
Proactive stress testing to manage macroeconomic risk, strengthen financial stability and banking
Australian consumers are demanding more from retailers – better value, faster service, and consistently high quality. Discover what drives Australian retail and how to meet rising expectations.
Subscribe now to be kept up-to-date with timely and relevant insights, unique to the nature of your business, your areas of interest and the industry in which you operate.