Our latest insights

As an operator of a retirement village, you may be missing out on significant GST refunds.

Conversations with aged care providers at the close of 2022 identified four key themes that will take a front seat in Australia’s aged care sector in 2023 – the fundamentals of the sector (funding, regulation, governance), labour shortage and recruitment strategies, technology, and housing and aged care communities

In July last year, the Appeals Panel of the New South Wales Civil & Administrative Tribunal (“the Panel”) decided against the taxpayer in the Thomas & Naaz appeal.

Outrages around quality care shortfalls, COVID-19 outbreaks in residential aged care facilities, coupled with the recent Royal Commission into Aged Care Quality and Safety, have unfortunately painted a bad picture of the Australian aged care sector. This has affected the number of workers in the field and resulted in poor uptake of nursing degrees. That’s why many providers are relying on the approaching Federal Budget for investment to drive better outcomes in aged care by supporting its predominant capital – the workforce.

October’s Federal Budget announcement is expected to be heavily focused on policy and reform. With increasing pressure from an aging population, the aged care sector is feeling the impacts of system reforms, relentless cost pressures, the pandemic and other changes. Consumers have higher expectations and a greater choice of providers, services and pricing models, forcing organisations to compete in new ways. The operators that thrive will be those who are able to create new business models, realise operational efficiencies and stay one step ahead of their competitors. Change also brings great opportunity and an exciting future to look forward to.

Aged care providers are tasked with delivering services to care recipients that exhibit quality and safety attributes. This means that services must have a degree of excellence attached to them and be physically, mentally, emotionally and psychologically safe. In order to achieve this level of quality and safety, the human interactions between carers and care recipients must be kind and attentive, and carers must enjoy the same sense of being safe in all of these dimensions.

Despite facing industry wide challenges, private developers and not-for-profits are attempting to combat the housing affordability crisis. What could the Government do in the Budget to create more affordable housing?

As we commence 2022, the outlook for the aged care sector remains as clouded as it was at the beginning of 2021.

The Federal Government introduced the much anticipated “patent box regime” rules into Parliament on 10 February 2022, as announced in the Federal Budget 2021-22.

There have now been some developments in how medical practice entities are affected by Payroll Tax, which is expected to have a long-term – and backdated – impact on providers.

While the nation’s attention is fixed firmly on how we care for an ageing population, mergers, acquisitions, divestments, restructures and consolidations are creating imperceptible yet significant shifts in the landscape of aged care.

Changes to aged care financial report for 30 June 2021, including new legislated reporting requirements