Business today is moving faster than ever. Companies’ goals and objectives are constantly changing in response to new technology, the actions of their competitors, customer demands and new opportunities.

Global competition is reducing the time customers are willing to wait for new features, increasing the pressure on companies to continuously reinvent themselves to stay competitive.

The ability for companies to deliver their goals are impacted by inaccurate planning, problems in project implementation and variances in planned vs. actual benefits.

Effective project and program management ensure that a company’s efforts are aligned to its goals and are adjusted in accordance with industry and market changes. It also provides best practice methodologies and tools to ensure effective monitoring and tracking of a project against its expected benefits.

Without it, businesses will find it challenging to achieve their objectives, it could hurt relationships between customers, employees and investors, and have a material impact on financial performance.

How we help

We implement proven methodologies and tools to ensure efficient program execution, alignment and coordination of key stakeholders and management of risks and issues using an effective standardised approach.

We establish robust control and governance around projects and programs of work. The operational ‘drumbeat’ of delivering programs include: reporting structures, planning processes, interdependency workshops, risks/issues management, steering committee establishment and execution.

We bridge the gap between strategy and implementation, working with businesses to ensure initiatives are aligned to strategic objectives, programs are effectively prioritised in achieving value, and resources are properly allocated across the program.

We work with our clients’ teams to clearly understand the systems and processes requiring change, establish a roadmap to the future state, and work to establish the organisational design to support the change.

Case study: Operations transformation

Case study: Operations transformation

Read more
1.
Client challenge
A major Australian retailer faced stalled revenue, rising costs, and misaligned functions. Excess stock, unprofitable stores, and inefficient supply chain operations were driving significant cost pressures.
2.
The solution
Grant Thornton partnered with a major Australian retailer to co-design and lead FACTORY-TO-CUSTOMER, streamlining operations from sourcing to customer delivery across functions like planning, logistics, stores, and IT.
3.
The outcome
The project cut supply chain costs via better operations, process efficiency, and automation; boosted margins through smarter planning and stock control; and lowered costs by consolidating structure around forecasting and replenishment.
Case study: Workforce planning

Case study: Workforce planning

Read more
1.
Client challenge
A major retail group revealed years of employee underpayment due to weak time and attendance processes. They sought to secure compliance, then assess improved tools to better align labour spend with customer demand.
2.
The solution
Grant Thornton worked with HR and project teams to select the best system and build a Board-ready business case. Despite differing brand processes, we streamlined workflows, optimised labour costs, and began rollout with the chosen vendor.
3.
The outcome
The project resulted in a fully compliant system and process covering employee time and attendance and significant streamlining of processes which will drive significant labour cost savings.