Partner – Management Consulting
National Head of Retail and Consumer Products
Kirsten Ridgway is a Partner in Management Consulting who helps organisations turn strategy into action and deliver sustainable business outcomes. She works closely with executive teams to lead transformation, improve operational performance, and unlock value across retail, consumer products, supply chain, and operations.
Known for her practical, hands-on approach, Kirsten brings clarity and momentum to complex challenges, aligning stakeholders and driving measurable results. Clients value her collaborative style, commercial focus, and ability to deliver change that is both achievable and sustainable.
Experience
- Cost reduction and procurement transformation: Led enterprise-wide procurement functions with significant addressable spend, reporting directly to the CFO. Delivered material savings through operating model redesign, governance uplift, and improved ways of working.
- Program and change leadership: Delivered large-scale, multi-stakeholder retail transformation programs, including supply chain availability, electronic data interchange, supplier portals, and operational ordering solutions across major retailers.
- Senior operational leadership: Managed high-performing retail and support teams across international planning and supply, merchandising support, range and space management, and marketing operations.
Qualifications
- Bachelor of Business (Management)
- Bachelor of Business (Marketing)