The Royal Commissions into aged care and the life experience of people with disabilities, have created an obligation on service providers to produce substantial amounts of in-depth information on the experience of their customers and stakeholders. This process is complex and often required to be completed in very short timeframes.
One of the ways we are supporting our clients is through the 5 step process below to identify, collect, process, review and produce all relevant data. It’s what we call data-net - a methodology designed to identify gaps in data and provide a foundation for developing a roadmap to improve data quality and reporting.
Do you know where your data is?
Data-net maps data along two dimensions; systems and custodians, and helps to track data from physical and virtual locations – which could include call centre data, industrial affairs data, emails and other unstructured data.
A single source of truth
The application of data-net will allow you to get the right data, at the right time, for the right reasons. It gives a degree of confidence regarding the data you have and what you don’t have and importantly provides a structured catalogue of your data to guide the collection, analysis and reporting of information for the Royal Commission as their queries arise. It’s your single source of truth.
Download our 2-page brochure to learn more about data-net and how it can benefit your organisation.