Supply chains are under increasing pressure – rising costs, inconsistent service, unreliable delivery, fragmented systems and growing customer expectations. Yet they remain one of the most powerful levers for value creation across cost, service and working capital.

At Grant Thornton, we help organisations optimise their supply chains end-to-end through identifying where value is created, where it is lost, and how to unlock it quickly and sustainably – with a clear link to financial outcomes.

What differentiates our approach is identifying the best-fit initiatives for each client by understanding your go-forward strategy, your current performance, and focusing on the highest-impact initiatives, tailored to deliver measurable results.

Common challenges we help solve

When supply chains underperform, we typically see challenges across three areas:

How we help

We take a structured, practical approach to rapidly identify, quantify and unlock value across the supply chain supported by diagnostic tools, data, analytics and technology. Every insight is translated into financial impact with operational drivers mapped directly to the Profit & Loss statement. This ensures every recommendation is commercially grounded and prioritised.

You can expect:

  • A quantified view of where value exists across your supply chain
  • Clear opportunities across cost, service and working capital
  • A prioritised, actionable roadmap linked to financial impact
  • Alignment across operations, finance and leadership
  • A clear pathway from insight to implementation

Our approach is guided by four core principles:

1

Commercial focus

Linking every lever to financial outcomes

2

Simplicity

Reducing complexity to drive speed and adoption 

3

Scalability

Solutions that grow with your business

4

Future ready

Enabling data, automation, and technology 

Get in touch with our team to assess where value exists across your supply chain and how quickly it can be unlocked.

Take the steps to understand your current state

By understanding your current performance, identifying where value is leaking, and focusing on the right interventions, you can unlock measurable gains in cost, service and working capital. We take the following steps to understand your current state, detect threats and implement robust defences.

Balancing demand, supply and inventory to reduce working capital while protecting service and margin. We improve forecasting accuracy, inventory settings and planning processes.

We strengthen procurement and supplier performance, with a strong focus on ESG to reduce cost, improve resilience and manage risk, embedding responsible sourcing and sustainability outcomes. We optimise commercial terms, increase supplier visibility and enhance sourcing strategies to deliver sustained value.

Improving manufacturing and production performance to lift throughput and reduce unit cost. We focus on the core drivers of productivity, quality and reliability – from workforce and processes through to automation and systems.

Optimising transport and logistics to reduce cost-to-serve and improve delivery performance. We enhance route efficiency, carrier performance and network flow to create a more reliable and cost-effective logistics operation.

We take end-to-end ownership of distribution centre design and automation delivery, from concept through to implementation and go-live, improving flow, capacity and cost efficiency. We reduce labour intensity, increase throughput and enable scalable, futureproofed automated operations. 

We enhance fulfilment and customer delivery to improve availability, service performance and channel efficiency. We optimise order fulfilment, service models and channel alignment to deliver a consistent, reliable customer experience.

Managing reverse logistics to reduce cost, recover value and improve sustainability. We design efficient returns processes that minimise disruption while improving recovery, reuse and customer experience.