Our latest insights

COVID-19 has decimated the retail landscape, to different degrees in different retail categories.

No matter what your industry is, many businesses are already in the ‘new norm’ as a result of the coronavirus COVID-19.

As the old adage goes: ‘never let a crisis go to waste’. As a result of COVID-19, business owners and leaders now find themselves in an unfamiliar position.

As schools go back to Term 2, parents all around the nation are either preparing for children to return to school or settling in for a continuation of the home schooling while working from home juggle.

There is a whole economy on the dark web built upon your stolen data – with an economic cost of approximately US$5t worldwide and US$1b in Australia alone.

On Sunday 26 April 2020 the Federal Government released the COVIDSafe smart phone app.

Remote working was initially exciting for people – but with no end in sight, the excitement has quickly worn off and we all need to find ways to motivate ourselves and our teams while also maintaining a healthy work-life balance.

COVID-19 has brought transparency to manufacturing – for the first time, consumers are starting to understand what we do and don’t make here, and changing their consumer behaviours with more knowledge of product origins.

In the current environment, the values of family businesses are being tested. Your people are like family. 1.4 million family businesses in Australia, employing more than 50% of the entire workforce, are trying to hold on to their staff and maintain their family unit that is their business.

Every day has been like Christmas trading for essential retailers like Woolworths and Coles with significant supply and demand issues experienced in the past month – and not just for toilet paper.

Zoom has had security flaws identified and reported on for some time now. These flaws have been the aforementioned call hijacking, questionable encryption, call traffic being routed through Chinese servers and the more covert issue of Mac users being unknowingly forced into calls.

While many retailers have opted to close their doors and wait out the storm, there are those that have pivoted and innovated to emerging customer demands – with sales for camping gear, exercise equipment, home entertainment and arts and crafts going through the roof.