Remarkable Journeys with Jess Fox: Conversations with our clients, people and community. Listen now.
Loyalty and incentive programs utilising gift cards have become an integral part of many modern business strategies, enabling organisations to enhance customer engagement, increase brand loyalty, and drive revenue growth. However, effectively managing the operational aspects of such programs can be challenging.
This webinar includes a panel discussion on gift card use in incentives and loyalty programs, understanding best practice, the logistics in the operational aspects of running a loyalty program and exploring techniques for tailoring gift cards to suit individual preferences in a way that will resonate with your customers. Harness the potential of gift cards, allowing you to build stronger customer relationships, drive brand loyalty, and achieve your business objectives.
In this panel discussion you will hear from Grant Thornton Financial Advisory Partner Dhun Karai, Will Feutrill AGPCA President and Regional Vice President - incentives of Blackhawk Network, Vicki Best, a Strategic customer marketing/loyalty leader and Carly Neubauer IMA MEAPAC Board Member at Incentive Marketing Association who will all share their experiences, insights and actionable tips to help you optimise the use of gift cards within your incentive and loyalty programs.
Partner, Financial Advisory
AGPCA President
Strategic customer marketing/loyalty leader
IMA MEAPAC Board Member at Incentive Marketing Association
Senior Manager - Debt & Payments Advisory
Explore retail market insights, M&A trends, value drivers and growth opportunities shaping the sector, and learn how to build a stronger retail business.
Proactive stress testing to manage macroeconomic risk, strengthen financial stability and banking
As Australia moves away from legacy business payment systems like batch payments and cheques, the shift to real-time, account-to-account payments is transforming the way businesses interact – not just with their banks, but with each other.
