Insight

Embracing digitisation in your family business

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Family enterprises face unique challenges and opportunities in the ever-growing landscape of business.

Embracing technology and digitisation is no longer optional; it’s critical for success and continued sustainability. Embracing technology is critical to ensure future success in your family business. So, what areas of digitisation could benefit your family business?

Embracing digital literacy

The Rising Generation – often referred to as digital natives – bring a wealth of knowledge and comfort with technology that can transform traditional business practices. This can be as simple as uploading invoices to your accounting software from a mobile device bypassing scanning and photocopying. By leveraging digital tools, family businesses can streamline operations, enhance communication, and improve decision-making processes.

Digital literacy allows for advanced data analytics to be utilised to gain insights into market trends, customer and the overall operational efficiency. By operating alongside a more data-driven approach, the business can make strategic decisions, reduce risks and identify additional opportunities. For families operating from different geographical locations, integrating digital platforms will improve collaboration and contribution.

Harnessing financial technology

Financial technology, or fintech, is transforming the way businesses manage their finances. From mobile banking and online payment systems to blockchain and artificial intelligence, fintech offers a surplus of tools that can enhance financial management and transparency. For family businesses, implementing these technologies can lead to substantial advances in efficiency and security.

A key benefit of fintech is the automation of routine financial tasks. Automated accounting software, for example, can suggest accounting treatment for transactions in reconciliation, handle invoicing, payroll, and expense tracking with minimal human involvement, this reduces errors and frees up time for more strategic activities. Fintech solutions offer robust security features such as double authentication processes, protecting sensitive financial data from cyber threats.

Another advantage is the accessibility of financial services. Fintech platforms provide easy access to loans, investment opportunities, and financial advice, which can be particularly beneficial for family businesses looking to expand or diversify. By leveraging these tools, the rising generation can ensure that the business remains financially agile and resilient in the face of economic fluctuations.

Bridging the generational gap

One of the challenges family businesses often face is the different skillsets of each generation. The incumbent generation have a wealth of experience and wisdom, while the younger generation can be more eager to embrace technology.

The challenge is how to bring the two skillsets together to ensure the family business moves forward towards their long-term vision. Encouraging collaboration and knowledge sharing between generations can create a more cohesive and dynamic business environment. 

The incumbent generation can impart valuable business insights and ethical values, while the younger generation can introduce innovative solutions and modern practices. This synergy can lead to a more robust and adaptable business model.

Leveraging external expertise 

Implementing digital literacy and financial technology in a family business can be an involved process, but partnering with an experienced advisory firm can make it significantly easier. 

Our team specialises in services tailored to family businesses, including financial consulting, governance structuring, and training for the rising generation.  We can help assess your current systems, recommend the best fintech solutions, and provide ongoing support to ensure smooth integration. 

Our experts can help your family business can confidently navigate the digital transformation and secure a prosperous future.

Learn more about how our Family business consulting services can help you
Visit our Family business consulting page
Learn more about how our Family business consulting services can help you